Frequently Asked Questions (FAQ)
General Information
What products do you sell?
At Hunting Ammunition Canada, we offer a wide range of hunting and shooting sports products, including:
- Ammunition
- Firearms & Gun Parts
- Archery Equipment
- Knives & Tools
- Optics & Scopes
- Reloading Supplies & Smokeless Powders
If you're looking for something specific, don’t hesitate to contact us!
Are all products available for shipping worldwide?
Yes! We ship worldwide. However, please note that some products may be subject to regional restrictions or additional regulations, especially hazardous materials like certain ammunition and powders.
Shipping & Delivery
What are your shipping rates?
We offer two types of shipping: Standard and Express. Below are our shipping fees:
- Canada: $15 for Standard (3-7 business days), $30 for Express (1-3 business days)
- United States: $25 for Standard (3-7 business days), $50 for Express (1-3 business days)
- Worldwide: $40 for Standard (3-7 business days), $80 for Express (1-3 business days)
Hazardous materials may incur an additional $15 Hazmat fee. This fee applies to certain products, like smokeless powders and primers.
How long does it take to receive my order?
Shipping times vary depending on your location and the shipping method selected. Generally, you can expect:
- Standard Shipping: 3-7 business days
- Express Shipping: 1-3 business days
Please note that shipping times may be extended due to customs processing or delays outside our control, especially for international orders.
Do you ship to P.O. boxes?
Yes, we do ship to P.O. boxes. However, for some items (especially those that are hazardous), shipping to a P.O. box may not be available. If this is the case, we will notify you immediately.
Ordering & Payment
What payment methods do you accept?
We accept a variety of payment methods, including:
- Credit & Debit Cards (Visa, MasterCard, American Express)
- PayPal
- Other methods available at checkout (subject to change)
Please note that all prices are in Canadian dollars (CAD). International customers will be charged in CAD, and currency conversion may apply at the time of payment.
Is my payment information secure?
Absolutely. We use secure encryption methods to protect your payment information and ensure your privacy is maintained throughout the checkout process.
Can I cancel or change my order?
Once an order is placed, it is processed immediately, and we do not offer cancellations or changes. However, if you encounter an issue with your order, please contact us, and we’ll do our best to assist you.
Returns & Exchanges
What is your return policy?
We want you to be completely satisfied with your purchase. If you need to return an item, please contact us within 14 days of receiving your order. All returned items must be in unused, original condition. Customers are responsible for return shipping fees, except in cases of damaged or defective items.
How do I return an item?
To initiate a return, please contact our customer support team via email or live chat. We'll provide you with instructions and a return authorization number. Please note that some items, such as ammunition and firearms, are subject to additional restrictions on returns.
Customer Support
How can I contact customer support?
Our customer support team is available 24/7 to assist you with any questions or issues you may have. You can reach us by:
- Email: huntingammunitioncanada@gmail.com
- Live Chat: Available on our website 24/7 for immediate support.
Do you offer expert advice on products?
Yes, we have knowledgeable staff who can help guide you to the best products for your needs. Whether you need assistance with selecting ammunition, gear, or firearms, we’re here to help. Just contact us via email or live chat, and we’ll provide expert advice.
Other Inquiries
Do you offer wholesale or bulk discounts?
Yes, we do offer discounts for bulk or wholesale purchases. Please contact us directly to discuss your needs, and we’ll be happy to provide you with a quote.
Can I find specific brands or products on your site?
We carry a wide range of top brands in the hunting and shooting sports industry. If you're looking for a particular brand or product that you can’t find, let us know, and we’ll do our best to source it for you.